Cancellation windows
| When you cancel | Fee retained | What you get back |
|---|---|---|
| 30+ days before check-in | 0% of stay total | Full refund of the advance paid. |
| 15–29 days before check-in | 5% of stay total | 5% of the stay total is retained as a cancellation fee. |
| 7–14 days before check-in | 10% of stay total | 10% of the stay total is retained as a cancellation fee. |
| 3–6 days before check-in | 15% of stay total | 15% of the stay total is retained as a cancellation fee. |
| Under 3 days / after check-in | 25% of stay total | The 25% advance is retained in full — no refund. |
A refund can never exceed the advance actually paid. Your booking page always shows a live preview of the exact refund amount before you request a cancellation.
How to cancel
Open your booking page from the confirmation email (or look it up under “Find my booking”) and request the cancellation there, or write to us at sahyadriblisstays@gmail.com / WhatsApp +91 88888 57015 with your booking reference.
Refund timeline
Approved refunds are initiated to the original payment method within 2 working days. Depending on your bank or card issuer, the credit usually appears within 5–7 working days. You will receive an email when the refund is initiated and again when it is processed, each carrying the refund reference.
No-shows and early departure
Failing to arrive without notice, or leaving before the booked check-out date, is treated as a cancellation under the final window — the advance is retained in full and no refund is due.
Cancellations by us
If we or the host have to cancel a confirmed booking for any reason, you receive a full refund of everything paid, plus our help relocating you to a comparable property where one is available.
Force majeure
For government restrictions, road closures or severe weather that make travel unsafe, we will offer a date change with no fee, or a credit valid for 12 months, in place of the standard windows above.